The team

Who does the testing.

Reviews written by hosts and owners who test managers and tools against real listings.

These are the hosts behind Downtown Host — each one runs real listings and puts every tool through the same rubric before it earns a score.

Diego Marin
Editor-in-chief
Ran short-term rentals across the South Bay for eight years; sets the bar every ranking is held to.
Hannah Yee
Management & operations
Former Superhost who has moved listings on and off full-service managers; covers fees and service quality.
Theo Ramsey
Software & automation
Self-managing host who tests every messaging and PMS tool against live listings before it gets a score.

Why we sign every review

Anonymous review sites are easy to run and easy to buy. Ours are signed because a name attached to a score is the cheapest form of accountability there is — if we get a fee or a feature wrong, you know exactly who to write to, and we publish the correction.

What that covers

Between them, the team maintains 94 management-company reviews and 74 host-software reviews, plus the two rankings those pages feed. Every one lists what the provider itself publishes — and says “not published” where a company keeps a number to itself, rather than inventing one to fill the table.

What we do not do

We take no payment for placement, run no affiliate-commission programme, and do not accept gifts or trades in exchange for coverage. No company sees a review before it goes live. The full standard is on our editorial policy, and the scoring itself is set out on how we test.