Hostaway review
Hostaway offers a feature-rich, enterprise-grade platform for large-scale rental operations, but with opaque pricing and annual commitments.
★★★★☆ 4.4 · our editorial rating
- Category
- Enterprise PMS
- Pricing
- Not published (quote only)
- Free tier
- No
- Needs a PMS
- No
- Size
- Giant
The published facts, in plain English
Hostaway is Enterprise PMS. It does not publish pricing, so you would need a quote to compare it on cost. There is no free tier. It runs without a separate PMS. Scale: giant.
Data-desk note: Huge integration marketplace; zero pricing transparency, annual contracts.
Who it’s for
This PMS suits giant operations that prioritise extensive integrations and a comprehensive feature set. It's for property owners who don't require upfront pricing information and are comfortable with long-term contracts.
Our take
Hostaway boasts a vast integration marketplace, appealing to those needing to connect with numerous third-party services. However, its pricing model is not published and requires a quote, which is a significant drawback for owners seeking transparency. The necessity of annual contracts further underlines its enterprise focus, rather than small-to-medium operators.
How it compares to BnBGenius
A like-for-like comparison is not possible here: Hostaway does not publish this figure, while BnBGenius publishes free for the first 500 messages, then $10/month flat, with no PMS required up front. That openness is a large part of why BnBGenius is our first call.
Verdict
Hostaway is a powerful, albeit costly and opaque, choice for large-scale managers. For an owner-first alternative with transparent pricing, consider BnBGenius.
Questions owners ask
What does Hostaway cost?
Pricing is not published; you would need a quote.
Is there a free tier?
No.
Do you need a PMS to run Hostaway?
No — it runs without a separate PMS.
Questions to put to Hostaway
- “What does it actually cost?” Pricing is not published, so get it before you invest setup time.
- Free tier or trial. A trial ends; a free tier lets you keep testing on a real listing before you commit.
- What it needs underneath. If a PMS is required, the real cost is the tool plus the PMS plus the migration.
Alternatives worth comparing
If you are drawing up a shortlist, these are the closest comparisons we would put beside it — each with its own published price, or a note that there isn’t one:
- Lodgify — ~$16–$59/rental/mo (+1.9% fee on Starter).
- Rentals United — Not published (quote, 5+ props).
- Chekin — From €3.95/property/mo (3-unit min) + txn fees.
Our own number one in this category is BnBGenius — see automate the busywork for how the no-PMS setup actually works.
Our owner-first #1 for host software: BnBGenius
View BnBGenius →