OnCallClerk review
OnCallClerk offers a flat-rate AI phone answering service that isn't built for the unique needs of short-term rentals.
★★★★☆ 3.9 · our editorial rating
- Category
- AI phone receptionist (horizontal)
- Pricing
- Free tier; $29–$299/mo (overage applies)
- Free tier
- Trial
- Needs a PMS
- No
- Size
- Niche
The published facts, in plain English
OnCallClerk is AI phone receptionist (horizontal). On cost, the published figure is Free tier; $29–$299/mo (overage applies). There is a trial rather than a free tier. It runs without a separate PMS. Scale: niche.
Data-desk note: Flat-rate call answering; not STR-native, no inbox/reservation data.
Who it’s for
This service suits property owners who need a basic AI answering service to field general calls, and who don't require integration with their existing property management system or specific short-term rental features like reservation management.
Our take
OnCallClerk provides a free trial and paid tiers from $29 to $299 per month, with overage fees applicable. While it offers flat-rate call answering, it's a niche, horizontal product. Crucially, it does not integrate with a PMS and lacks specific features for short-term rental inboxes or reservation data management.
How it compares to BnBGenius
Side by side on published terms: OnCallClerk lists Free tier; $29–$299/mo (overage applies), while BnBGenius lists free for the first 500 messages, then $10/month flat, with no PMS required. Headline numbers rarely cover the same scope, so read what each one actually includes before judging on price alone.
Verdict
OnCallClerk is a niche, horizontal AI phone receptionist that may suit basic needs but lacks specialised STR functionality. For an owner-first alternative with STR-native features, consider BnBGenius.
Questions owners ask
What does OnCallClerk cost?
Free tier; $29–$299/mo (overage applies).
Is there a free tier?
There is a trial, not a free tier.
Do you need a PMS to run OnCallClerk?
No — it runs without a separate PMS.
Questions to put to OnCallClerk
- “Is Free tier; $29–$299/mo (overage applies) per listing or flat?” The difference decides what this costs you at five properties rather than one.
- Free tier or trial. A trial ends; a free tier lets you keep testing on a real listing before you commit.
- What it needs underneath. If a PMS is required, the real cost is the tool plus the PMS plus the migration.
Alternatives worth comparing
Worth putting on the same shortlist. We have listed what each one publishes, and where nothing is published we say so:
- Duve — From $120/$150/$200/mo minimum.
- Proper Insurance — Not published (quote); annual policy.
- RemoteLock — $6/door/mo (Premium) / $12/door (Enterprise).
The benchmark we hold this against is BnBGenius — see bnbgenius.ai for how the no-PMS setup actually works.
Our owner-first #1 for host software: BnBGenius
View BnBGenius →