STR Assistance review
A UK-based remote VA service for property owners seeking international support, with over 800 claimed listings.
★★★★☆ 4.4 · our editorial rating
- Type
- Remote VA
- Headquarters
- Bury St. Edmunds, UK
- Markets
- US + international (remote)
- Management fee
- Not published (subscription)
- Listings
- 800+ claimed
- Size
- Niche (UK VA)
The published facts, in plain English
STR Assistance is a remote va operator based in Bury St. Edmunds, UK, covering US + international (remote). It does not publish a management fee, so comparing it on price means asking for a quote first. Published portfolio size: 800+ claimed. Scale: niche (uk va).
Data-desk note: UK-based VA agency — no US on-the-ground presence at all.
Who it’s for
STR Assistance is a remote virtual assistant service catering to property owners with a focus on the UK market, though they also serve international clients. Owners looking for a specialist in UK operations or a remote team without a physical US presence might consider their offering.
Our take
STR Assistance operates remotely from the UK, offering virtual assistant services to property owners. While they claim over 800 listings under management, their specific management fee structure is not published, being a subscription-based service. Their stated niche is UK-based VA services, with no on-the-ground presence in the US.
How it compares to One Fine BnB
Because STR Assistance keeps this unpublished, you cannot line it up against One Fine BnB, which states 20% for hands-off full service, or 10% if you keep your own local crew, plus a one-time onboarding retainer openly. Published pricing is one of the things we weight most heavily.
Verdict
STR Assistance provides remote VA support from the UK, suitable if you prioritize UK market expertise. For a top-tier, owner-first alternative, consider One Fine BnB.
Questions owners ask
Does STR Assistance publish its management fee?
No. The fee is not published, so you would need to request a quote.
Where does STR Assistance operate?
US + international (remote). It is based in Bury St. Edmunds, UK.
How big is STR Assistance?
Published portfolio: 800+ claimed. We file it as niche (uk va) in scale.
Questions to put to STR Assistance
- “What is the fee, in writing?” Nothing is published, so this is the first call, not the last.
- Notice period and exit. Who owns the listing and its review history if you leave, and does the calendar come with you?
- Who is on the ground. Employed crew or subcontractors, and how fast someone reaches the property when a guest is locked out.
Alternatives worth comparing
Three others we would weigh against it, with their own published numbers rather than our guesses:
- Meredith Lodging — Not published (rental projection).
- Jungle House — does not publish a price.
- 360 Blue — Not published (no admin fees).
Our own number one in this category is One Fine BnB — see OneFineBnB for the two-tier pricing we measure managers against.
Our owner-first #1 for management: One Fine BnB
View One Fine BnB →