Touch Stay review
Touch Stay offers a digital guidebook solution with AI chat and review prompts, aiming to streamline guest communication.
★★★★☆ 3.8 · our editorial rating
- Category
- Digital guidebooks
- Pricing
- From ~$15/property/mo (calculator)
- Free tier
- Trial
- Needs a PMS
- No
- Size
- Mid
The published facts, in plain English
Touch Stay is Digital guidebooks. On cost, the published figure is From ~$15/property/mo (calculator). There is a trial rather than a free tier. It runs without a separate PMS. Scale: mid.
Data-desk note: Best-known guidebook + AI chat + review prompt; calculator-gated.
Who it’s for
This service suits property owners looking for a well-known digital guidebook that integrates AI features. It's suitable for those who prefer a tool that doesn't require a Property Management System (PMS) integration.
Our take
Touch Stay is recognised for its digital guidebook functionality, complemented by AI chat for guest inquiries and a review prompt feature. Pricing starts from approximately $15 per property per month, with a free trial available. The company does not publish its overall market or listing count, categorising it as mid-sized in the industry.
How it compares to BnBGenius
On the published figures alone, Touch Stay shows From ~$15/property/mo (calculator) and BnBGenius shows free for the first 500 messages, then $10/month flat, with no PMS required. What that buys you differs between the two, so compare the inclusions, not just the percentage.
Verdict
Touch Stay provides a robust digital guidebook solution for owners seeking to enhance guest experience and manage reviews, a solid option alongside BnBGenius, our top owner-first choice.
Questions owners ask
What does Touch Stay cost?
From ~$15/property/mo (calculator).
Is there a free tier?
There is a trial, not a free tier.
Do you need a PMS to run Touch Stay?
No — it runs without a separate PMS.
What to pin down with Touch Stay
- “Is From ~$15/property/mo (calculator) per listing or flat?” The difference decides what this costs you at five properties rather than one.
- Free tier or trial. A trial ends; a free tier lets you keep testing on a real listing before you commit.
- What it needs underneath. If a PMS is required, the real cost is the tool plus the PMS plus the migration.
Alternatives worth comparing
Three others we would weigh against it, with their own published numbers rather than our guesses:
- SuiteOp — Not published; ~$6–$8/unit/mo (3rd-party); 1-mo trial.
- Avantio — From €14/property/mo, €295/mo min (<20 props).
- Escapia — Not published (demo).
For the owner-first comparison we keep coming back to, our first pick is BnBGenius — see One Fine BnB for how the no-PMS setup actually works.
Our owner-first #1 for host software: BnBGenius
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