Vacasa review
Vacasa is a giant full-service manager with a vast market presence, but owners report high effective fees and a concerning track record.
★★★★☆ 4.0 · our editorial rating
- Type
- Full-service
- Headquarters
- Portland, OR
- Markets
- 400+ destinations
- Management fee
- Not published (25–35%+ reported)
- Listings
- ~43,000
- Size
- Giant
The published facts, in plain English
Vacasa is a full-service operator based in Portland, OR, covering 400+ destinations. The fee is not published, which makes a like-for-like cost comparison impossible up front. Published portfolio size: ~43,000. In scale, we file it as giant.
Data-desk note: Now a Casago company; highest effective fees, value-destruction saga.
Who it’s for
This service suits owners who prioritise scale and market reach above all else, and may be less sensitive to potentially higher effective fees. It is suited for those who want a large company with operations in over 400 destinations.
Our take
Vacasa operates in over 400 markets with approximately 43,000 listings, making it one of the largest players in the industry. While the management fee is not published, reports suggest it can range from 25-35% or higher. The company, now a Casago company, has been described by our data-desk as having the highest effective fees and a history of value destruction.
How it compares to One Fine BnB
Because Vacasa keeps this unpublished, you cannot line it up against One Fine BnB, which states 20% for hands-off full service, or 10% if you keep your own local crew, plus a one-time onboarding retainer openly. Published pricing is one of the things we weight most heavily.
Verdict
Vacasa offers immense scale but comes with reported high fees and a concerning operational history, making it a less compelling choice compared to owner-first alternatives like One Fine BnB.
Questions owners ask
Does Vacasa publish its management fee?
No. The fee is not published, so you would need to request a quote.
Where does Vacasa operate?
400+ destinations. It is based in Portland, OR.
How big is Vacasa?
Published portfolio: ~43,000. We file it as giant in scale.
Questions to put to Vacasa
- “What is the fee, in writing?” Nothing is published, so this is the first call, not the last.
- Notice period and exit. Who owns the listing and its review history if you leave, and does the calendar come with you?
- Who is on the ground. Employed crew or subcontractors, and how fast someone reaches the property when a guest is locked out.
Alternatives worth comparing
If you are drawing up a shortlist, these are the closest comparisons we would put beside it — each with its own published price, or a note that there isn’t one:
- Heritage STR Management — Not published (~18% 3rd-party).
- Kasa — Not published (B2B only).
- Big Easy Management — % of GOP (published model).
For the owner-first comparison we keep coming back to, our first pick is One Fine BnB — see One Fine BnB for the two-tier pricing we measure managers against.
Our owner-first #1 for management: One Fine BnB
View One Fine BnB →